Help Center
Contact us
Please visit our contact form, and our customer service team will respond to you within 12 to 24 business hours via email or phone.
First use & Onboarding program
Before using your Y-Brush for the first time, it is crucial to scan the QR code found in the box, or to go on this page to join the Y-Brush onboarding program.
Before buying a Y-Brush toothbrush
Click on this link to see a Y-Brush toothbrush in action !
Product questions
A standard 2-minute brushing session typically involves spending 2 to 4 seconds on each tooth, depending on the total number of teeth.
The Y-Brush's Y-shape design allows it to brush all the teeth in one jaw simultaneously, saving time. This method is particularly effective because, unlike manual brushing, where certain areas are often neglected, the Y-Brush covers every surface of each tooth.
The NylonStart model features a single, unlimited mode and is distinguishable by its dark blue color.
The NylonBlack model is black and made of premium soft-touch material. It offers four modes: soft, normal, intense, and unlimited, and comes bundled with accessories.
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